Monthly Archives: September 2013

From “If” to “When”

A poem that I memorized some time ago came to my mind this morning and surfaces in some manner on a daily basis. Whether dealing with adversity, disappointment, obstacles, or opportunity, this poem flashes through my mind and allows me … Continue reading

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Crucial Conversations: Mastering Crucial Conversations (Ch.2)

THE POWER OF DIALOGUE This chapter provided great insight regarding how we approach confrontational situations and the various responses that we find ourselves giving- whether we recognize it or not. By preparing in advance to deal with difficult situations, we will … Continue reading

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Crucial Conversations: What are They and Who Cares? (Ch.1)

Crucial Conversations has already taken off as a very direct and critical analysis of some of the most important issues in modern-day communication. So many times I hear people say, “I just tend to avoid confrontation and conflict.” What happens when … Continue reading

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